GLUCOFACTS® Deluxe questions & answers

Intended for use by Health Care Professionals and patients with diabetes
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Question by Susan
109 views
June 23, 2023

Having trouble finding the software to download the Glucofacts deluxe for my Contour Next meter. If not this one, is there another application that I can use to see the reading from my meter.

Pooja Bajaj
Answer by Pooja Bajaj

You can download the Glucofacts Deluxe software for your PC with Windows 11 from the official website of Contour Next. You may need to create an account and register your meter before downloading the software.

Rajesh Gupta
Answer by Rajesh Gupta

I cannot send or provide installers. I suggest contacting the GLUCOFACTS® Deluxe support team to obtain the software legally.

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Question by dave
180 views
October 18, 2021
Pooja Bajaj
Answer by Pooja Bajaj

The app "GLUCOFACTS® Deluxe" for Windows can be downloaded from the official website of the company that develops it or from trusted software download platforms.

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Question by THEODOROS PELETIES
1K views
September 7, 2016

Good afternoon all.


Does anybody knows if Glucofacts Deluxe is compatible in Windows Pro 10 environment?

Stephen Prastman
Answer by Stephen Prastman

Yes, the Glucofacts Deluxe application is compatible with the Windows 10 environment. This is actually stated in the FAQ list on the official website that you can visit below.

Click to viewenter image description here

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Question by Guest
351 views
September 17, 2013

Update for the Bayer Contour Next USB meter didn't work !... it detects 2 meters connected with only 1 meter connected and wouldn't update the meter. Bayer GlucoFacts software support didn't solve this bug in the update. Any ideas, hints, tips, pointers?

Scott Stringe 1
Answer by Scott Stringe 1

If you believe it is a bug in the code & they have addressed it with an update means there is only one answer for your problem here. Offering your information to the developers is the first step.


You should be able to reproduce this problem consistently if it is truly a bug. Also you may as a end user, have an environment they need more information about? They need to be able to reproduce this issue to fix it, so working through the channels they have in place is really your only means of correction...


Taking these steps will ultimately make better for you, for them, and for all the other users of this software program. >>"<<


Good Luck Friend!

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Question by Guest
341 views
July 31, 2014

Is Glucofacts Deluxe compatible with OS X 10.9.4 operating system for iMac?

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Answer by Robert Polubinski

According to the official website of the product in question, it seems that OS X 10.9.4 is not supported. All the versions below 10.9.4 are supported by the application. Unfortunately, you cannot install it and from what it seems, the product should be updated to support the newly released version of Mac OS X. Visit the official website to find more information.

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Question by Shirley Brown
201 views
February 3, 2016
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Answer by Alex Urbach

You can contact the company in two ways:

  1. Using the address/telephone number listed below:

The Atrium
Blackthorn Road
Sandyford Industrial Estate
Dublin 18
Tel: 1 890 920111


  1. Using the contact form on the official website: http://www.diabetes.bayer.ie/contact.php

Note: Make sure to use real data as you'll receive a response on the email you use.

Ask a question about GLUCOFACTS® Deluxe

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